1. Returns
We accept returns under the following conditions:
- Items must be returned within 7 days from the date of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required for all returns.
2. Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed within 3 business days to the original payment method.
- Shipping charges are non-refundable.
3. Exchanges
We replace items only if they are defective or damaged. If you need an exchange, contact us at info@brightontrades.com before sending the item back.
4. Non-Returnable Items
Some items cannot be returned, including:
- Perishable goods (e.g., food, flowers, etc.).
- Personal care items (e.g., beauty products, hygiene items).
- Gift cards and downloadable software products.
5. Shipping Returns
You are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Brighton Trades
Website: http://www.brightontrades.com/
Email: [info@brightontrades.com]